August 2025 Community Call Notes

Community Calls
1

August Community Call Notes
Recording - Click Here

Where is Immy?

  • August 11 | Dinner in Houston*

  • August 13 | Dinner in Dallas*

*Reach out for info on dinners – [email protected]

  • August 18-22 | IT Nation Connect APAC

  • September 3 | ImmyBot Community Call

  • September 7-9 | CanITCon

New Website and Immy Mascot Refresh

  • Refreshed design and branding

  • Script Library: Easily browse repository

  • Resources Page: Will host community calls, articles, podcasts, and interviews

New Documentation Site with Mark Gomez, Service Manager

Mark Gomez steps in to lead the Support team, leveraging nearly 10 years of experience in MSP support and leadership. Scott and Mark will bridge the gap between engineering and support, ensuring seamless service for Immy.Bot’s growing user base.

  • Revamped structure for easier navigation

  • Categories: Getting Started, Integrations, Administration, How-To Guides

  • Future Plans

  • Link documentation directly from ImmyBot UI

  • Add training videos and closed-captioned content

  • Maintain redirects from old links (except anchors)

ImmyBot 101: Automation Highlight with Anthony Birone, Owner of ElasticIT

  • Goal: Help clients upgrade to Windows 11 before October deadline

  • Tools Used:

  • ImmyBot Task: Windows 11 Hardware Readiness

  • Halo PSA: Reporting and quoting

  • N8N Workflow: Webhook integration for compatibility status

  • Outcome: Clients can view device readiness, warranty info, and request quotes directly

ImmyBot Feature Release: Role-Based Access Control Phase 1 with Colin Blaise, Senior Dev

  • Development Timeline: 8–10 months of backend work completed

  • Current Status: Feature parity with existing roles; UI behind feature flag

  • Built-in Roles: MSP Admin/User, Tenant Admin/User

  • New Features Coming: Custom Roles: Tailored permissions, Role Assignment Scopes (Owner, MSP, Tag-based, Specific Tenants, User’s Tenant), Resource Scopes (Specific computers, Tags, Computer types (e.g., exclude domain controllers)), Allow/Deny Assignments for granular control

  • Feedback Requested: Users encouraged to share use cases and needs

  • Co-managed IT scenarios: RBAC will support restricting access for on-prem IT teams

–

  • Deployment restrictions: RBAC will enforce scope-based deployment permissions

  • Feedback Channels: A centralized location for RBAC feedback will be created

Resources

Have a cool way you use ImmyBot? Email [email protected]

2

Is [email protected] still current? I emailed regarding the Houston dinner several weeks ago and never heard back. Looks like I missed it :frowning:

3

That address is still active so that’s no good! Let me see if you got stuck in MS quarantine! Thank you for flagging this. Regardless, the Immy krewe definitely owes you a dinner. :slight_smile: I’m so sorry!