Hello
Datto recently had an issue where its built-in automatic agent update system broke. So, we now have to manually update their agents.
I wanted to request a “simple” install/update/uninstall software be added to ImmyBot’s software for these agents. Please note, this does not require, to my knowledge, any additional parameters, its a simple “install/update/uninstall”
There are a couple options when it comes to obtaining the agents.
First would be the “traditional” method using the Datto downloads page which lists all of their software downloads
https://downloads.datto.com
The specific download URL’s for the latest Datto agents are as follows:
Siris/Alto (Datto Windows Agent)
https://cf-dl.datto.com/dwa/DattoWindowsAgent.exe
Installation/Uninstall instructions from Vendor:
Installing the Datto Windows Agent
Performing a silent install of the Datto Windows Agent
Uninstalling or Reinstalling the Datto Windows Agent
Endpoint Backup for PCs (Cloud Continuity)
https://cf-dl.datto.com/cc4pc/DattoCloudContinuityInstaller.exe
Installation/Uninstall instructions from Vendor
Installing and Registering the Datto Endpoint Backup for PCs Agent Installing and Registering the Datto Endpoint Backup for PCs Agent
Additionally, as a part of the recent known issue with the automatic updates, Datto did post an RMM/Scripted update option:
Manual Update Required for Datto Windows Agents
https://continuity.datto.com/help/Content/kb/UnifiedBackup/ManualUpdate.htm
PowerShell:
[System.Net.ServicePointManager]::SecurityProtocol = [System.Net.ServicePointManager]::SecurityProtocol -bor 3072; iex ((New-Object System.Net.WebClient).DownloadString(‘https://cf-dl.datto.com/tools/agent-update.ps1’))
Usage:
- Deploy this PowerShell script via an elevated (System or Admin) PowerShell session (Local, Remote or via RMM) or include it in your automation scripts.
- This powershell is signed by Datto.
Notes:
- This script checks to see if an agent is installed; if no agent is installed, it will quit silently and log an error.
- If an agent is installed and on the latest version, it will quit silently and log the status.
- If an agent is installed and it is not of the latest version, it will update the agent to the latest version. No reboot is required.