We have need to extend our automation beyond the endpoint. We would like to see a webhook system created that sends a JSON payload to an external RPA to take additional actions (e.g. opening or updating a ticket in the PSA). A few events that we can see benefit from this:
- New computer shows up in Immy
- Onboarding started
- Onboarding completed
- Onboarding failed
Each alert should contain essential information such as:
- Device details (name, serial, etc.)
- Event-based information (event name, failure reason if applicable, etc.)
Brian is awesome and every single one of you should upvote this
2 Likes
I’d also like to add these to the proposed events listened for:
- Company CRUD actions
- Deployment CRUD actions
- Task CRUD actions
- Software CRUD actions
- Script CRUD actions
Event-based > Scheduled automations, every single time.
4 Likes
This needs all the up-votes, it’s always better to be event driven in automation. Also, Brian is awesome.
2 Likes
Just commenting on this because I would love to have it as well
I’d much rather only pull api data when I need to for our custom integrations.
Right now we have to resort to more frequent data queries to check for changes. Not ideal on either end.
I’d much rather have something that is event driven. Perhaps like Microsoft Graph API change notifications - Microsoft Graph v1.0 | Microsoft Learn Overview: Microsoft Graph API change notifications - Microsoft Graph v1.0 | Microsoft Learn