tl;dr - We’re working on a new Dashboard page 
, tell us what you think below!
Hey everyone! I’m Jason, a designer here at ImmyBot. A customer asked me at IT Nation to save him the trouble of hunting for problems that need his attention. “Give me one view of everything I need to do something about, and a button that takes me straight to each problem so I can fix it.”
He’s right. There’s so much useful data in ImmyBot, but it’s scattered and hidden. This inspired us to work on a Dashboard page that aggregates everything you need to know about into a single view, and we want your feedback.
Note: These are super early directional ideas. Anything and everything will change as this concept evolves.
Some widgets might be more helpful to a bench technician vs a service desk manager vs the owner. Which widgets are working for you? How can they be better? Which aren’t useful or actionable? Why not? What are we missing? How can we save you 14 clicks?
Directional Concept
Widget Breakdown
Schedules Widget
Schedules are powerful, but it’s hard to visualize time in a table. How can you see what your scheduling looks like over time?
- Spotlight session failures
- Gauge session equilibrium across days of the week to maximize server resources
- Notice and correct undesirable schedule days (i.e. Saturday)
- See which Tenants are receiving maintenance today
Maintained Computers Widget
- See activity while it’s happening. Have confidence that ImmyBot is working while you’re not looking.
- Awareness of subscription usage and how many sessions remain in current billing period
- Quick links to specific sessions, computers, tenants
Needs Attention Widget
- Bring scattered issues and action items into a single view, with one-click quick links.
- List may be (very) long. Offer grouping (by Tenant, Tag, Issue type, VIP) and filtering (by issue type) to focus on what you want.
- Introduce the ability to earmark VIP computers, and put their problems in front of your eyeballs.
- Some things fall through the cracks, like unhealthy integrations or deployment change requests.
Compliance Score Widget
- You setup deployments and schedules for a reason. Where are the outliers?
- Which computers are outdated because the user keeps postponing? because they’re offline?
- Introduces “neglected computer” concept, a computer that has not been touched since onboarding.
- Track trends over time
Insights Widget
- Sometimes a single Software or Task is causing issues across many Tenants, but how can you determine that? Maybe we can list your top Software and Task deployment failures alongside global data from all our customer instances so you can compare to know if something may be wrong on your end or not.
- It might be helpful to know which tenants and individual computers are more “problematic” than the rest…ones attached to the most number of failures or issues.
Time Savings Widget
- Visualize and grok how much time ImmyBot saves you
- Attach human time estimates to deployments, and allow customers to overwrite those estimates.
Map Widget
- Help find lost or stolen devices by plotting last check-in location
- “Cool factor” for MSP to visualize business impact over geographical area
8 Likes
very, very cool. thanks immy team 
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I love everything about this. The initial feedback I had when I saw in discord was pretty immediately satisfied when I saw the ‘Needs Attention’ widget. Simply having that data available at all will be INSANELY useful over API for alerting.
In the concept photo, I don’t see any way to move things around or hide/add widgets- that should definitely be considered if it hasn’t been yet.
A specific module regarding integrations, their count, and their health would be nice to see as well. Maybe some breakdowns of how many agents are coming from each.
I’m sure there are a ton of cool ideas for more widgets floating around out there 
Overall, definitely looking forward to this!
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Thanks @Bezalu_CTO ! I might have buried the lead with the “Needs Attention” widget, that’s likely the most beneficial day-to-day widget on the page.
re: Widget layout customization, yes definitely has been discussed. Most likely not a v1 thing if I had to guess, but a fast follow item.
re: A robust Integrations widget is an interesting idea, I’ll give that some thought. I assume you’re saying that agent deployment can be scattered across several integration types, depending on Tenant maybe, and it’s easy to lose track of how ImmyBot establishes its connection with each computer?
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For the integrations widget, that’s defintiely a valuable viewpoint for information- but my intention is primarily for global insights. Think about an example scenario like this:
We push ImmyBot, NinjaOne, and Acronis to all endpoints. In this scenario, I’d like to be able to see if any of those three have integration-level issues, and the (maybe separately show online?) global agent counts of each.
A mismatch of agent counts alone can indicate issues of the deployment and/or registration. If agent counts are within a margin of error and integrations are showing as healthy, that would be a great reassurance of general system health. Any further issues should be pretty easy to track down via the “Needs Attention” widget
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If “Needs attention” has a “These devices that don’t have all of the software that their assigned deployments should have installed on them” view, then this is perfect.
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That’s exactly what I’d think the Compliance Report widget would spotlight, @NateWork. If those numbers are not 100%, then you have computers that are not compliant with deployments assigned to them. The list below breaks down why… the user keeps postponing updates, the machine has been offline, etc. And you’d get links to a list of computers.
Any failed sessions would show in Needs Attention, so maybe both widgets would help you navigate that kind of issue.
@Bezalu_CTO that’s a phenomenal idea! Even our own MSP runs into this issue (screenshot below) where some endpoint agents are connected while others are not, even though the integrations themselves are “healthy”.
Nothing currently connects those dots and raises a flag for you. Will definitely work on a solution for this use case, whether it’s a new widget or gets worked into an existing one. Thanks!
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That does look very useful.
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Love these new improvements!
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This looks great- can’t wait!
